Privacy Policy

Effective Date: May 18, 2026 | Last Updated: May 18, 2026

Aesthetica Med Spa ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at aestheticamedspa.com, contact us, or receive services at our Austin, Texas location.

1. Information We Collect

We may collect the following types of information:

Personal Identification Information

Name, email address, phone number, and mailing address
Date of birth and health/medical history information you provide
Payment information (processed securely through third-party processors)
Appointment history and treatment records

Website Usage Information

IP address, browser type, and operating system
Pages visited, time spent on pages, and referring URLs
Cookie data and similar tracking technologies

Communications

Messages submitted through our contact forms
Email correspondence with our team
SMS messages if you have opted in to text communications

2. How We Use Your Information

We use the information we collect to:

Schedule and manage your appointments
Provide medical spa treatments and wellness services
Process payments and send receipts
Send appointment reminders, follow-up communications, and aftercare instructions
Respond to your inquiries and provide customer support
Send promotional emails and newsletters (with your consent)
Improve our website, services, and patient experience
Comply with legal and regulatory obligations
Protect against fraud, unauthorized transactions, and other liabilities

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device. You may control cookie settings through your browser preferences. Disabling cookies may affect certain website functionality.

We may use third-party analytics services (such as Google Analytics) to understand how visitors interact with our site. These services may collect information in accordance with their own privacy policies.

4. HIPAA Notice

Aesthetica Med Spa is a medical practice subject to the Health Insurance Portability and Accountability Act (HIPAA). Any protected health information (PHI) you share with us as a patient is handled in accordance with our Notice of Privacy Practices, which is available in our office and upon request. We do not sell or rent your PHI to third parties. PHI is shared only as necessary for treatment, payment, and healthcare operations, or as permitted or required by law.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share information in the following limited circumstances:

Service Providers: With trusted third-party vendors who help us operate our business (e.g., payment processors, email marketing platforms, scheduling software) under strict confidentiality agreements
Legal Compliance: When required by law, court order, or governmental authority
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction
With Your Consent: For any other purpose with your explicit prior consent

6. Data Security

We implement industry-standard technical, administrative, and physical security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These include SSL/TLS encryption for data transmitted to and from our website, secure server environments, and restricted access to patient records. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information, subject to legal retention requirements
Opt-Out: Unsubscribe from marketing emails at any time using the "unsubscribe" link in our emails, or by contacting us directly
SMS Opt-Out: Reply STOP to any SMS message to opt out of text communications

To exercise any of these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., CareCredit, Cherry, social media platforms). We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from individuals under 18 without verifiable parental consent. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Your continued use of our website or services following any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Aesthetica Med Spa
500 North Capital of Texas Highway, Building 6, Suite 100
Austin, Texas 78746
Phone: (737) 260-5766
Website: Contact Us Online